Restore your resume report after upgrading

Recover a paid resume report safely when checkout finishes before access updates.

Problem

Checkout completed, but the resume report still shows locked findings or does not recognize QuickCV Pro.

Do not start another checkout. A delayed entitlement or report unlock can usually be retried safely.

What to check

Confirm you returned to the same QuickCV account used for the report.
Wait for the checkout return and report recovery state to finish.
Check whether another QuickCV page recognizes Pro.
Keep the original report page or return URL available.

Restore the report

Use the visible Retry or unlock action once.
Refresh the report after the retry finishes.
If Pro is active elsewhere, reopen the saved checker return path.
If payment needs attention, open subscription settings instead of repeating checkout.

If the problem continues

Contact QuickCV support with your account email, checkout time, report page URL without private tokens, and exact message. Do not send payment-card details or a screenshot containing private resume content unless support requests a sanitized view.

Last reviewed August 2, 2026

Still need help?

Tell support what you tried and where you got stuck.

Contact support