Contact support or send product feedback

Before you start

Decide which path fits: use Contact support for account, billing, or technical help that's blocking you; use the feedback action for an idea, reaction, or experience that isn't blocking anything.

Contact support

1. Open Contact.
2. Choose a category — the page groups requests into General help, Billing support, and Technical issue — and fill in the form.
3. Submit the ticket.

Include in your message:

• what you were trying to do;
• the QuickCV page URL without private tokens;
• the exact step and message;
• what you already tried;
• a sanitized screenshot only when it clarifies the state.

Never send passwords, verification codes, payment-card details, private share URLs, referral codes, or unnecessary resume content.

Send product feedback

Select the Feedback button, shown in the lower corner of the screen on any page. Choose a feedback type — Bug Report, Suggestion, or Question — describe the outcome you expected, and select Submit.

Expected result

Contact support returns a ticket number and confirmation on screen. Most support tickets receive an initial reply within one business day. Feedback submissions confirm immediately and don't include a reply by default.

If a failure could cause duplicate payment, publication, deletion, or lost edits, stop repeating the action while waiting for help — see Restore Pro access or fix a payment problem, Recover resume changes that are not saving, or Fix personal website publishing problems for the specific recovery steps.