Claims adjusters specialize by insurance line — auto, homeowners, commercial property, workers' compensation, liability, or specialty lines. Be explicit about which lines you adjust and at what level of complexity. 'Adjusted auto bodily injury claims with values up to $250k' is far more informative than 'experienced claims adjuster.'

Insurance companies measure adjusters by productivity and quality. Include your average caseload size, your claim closure rate, and any quality scores from supervisory audits. If your settlement averages run below industry benchmarks for your line, that's a metric worth sharing — it shows cost management discipline.

Fraud detection is a highly valued and often underpromoted skill on claims resumes. If you've made SIU referrals, participated in special investigations, or developed fraud indicators during routine claim handling, call that out explicitly. A track record of fraud identification saves companies significant money and signals investigative competence.